Frequently Asked Questions
Everything you need to know about shopping for pet fashion at Ireland's No.1 Pet Shop.
How do I ensure I choose the right size for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.
What is your shipping policy within Ireland?
We offer nationwide delivery across Ireland. Standard shipping typically takes 2-3 business days, and we provide free shipping on all orders over €50.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached. Please ensure the garment is free of pet hair before returning.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle. However, we recommend checking the specific care label on each garment for specialized instructions regarding delicate fabrics or embellishments.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.
Do you offer seasonal collections?
Absolutely! We release exclusive seasonal collections, including waterproof raincoats for the Irish winter and lightweight breathable cooling vests for the summer months.